Privacy Policy
okspin.ph Casino

1.1 This Policy applies to all personal information collected by okspin.ph through its website, mobile-optimized platform, customer support channels, and any other means by which you interact with okspin.ph services.

1.2 This Policy governs personal data relating to players, registered account holders, prospective players who have initiated but not completed registration, and individuals who contact okspin.ph support without a registered account.

1.3 This Policy does not apply to third-party websites, applications, or services that may be linked to or accessible from the okspin.ph platform. okspin.ph is not responsible for the privacy practices of such third parties.

1.4 As a PAGCOR-regulated online gaming operator, okspin.ph is also subject to data-related obligations under applicable gaming regulations, the Anti-Money Laundering Act (Republic Act No. 9160, as amended), and associated AMLC regulations. These regulatory obligations may, in certain circumstances, take precedence over individual data subject preferences.

For the purposes of this Policy, the following terms have the meanings set out below:

3.1 okspin.ph is the Data Controller for all personal information processed in connection with the platform and its services. As Data Controller, okspin.ph is responsible for ensuring that personal data is processed in accordance with the Data Privacy Act of 2012 and this Policy.

3.2 okspin.ph has designated a Data Protection Officer (DPO) as required under the DPA. The DPO is responsible for overseeing compliance with data protection obligations, handling data subject rights requests, and serving as the primary point of contact for data-related inquiries. Contact details for the DPO are set out in Section 16 of this Policy.

3.3 okspin.ph is registered with and operates under the regulatory oversight of the Philippine Amusement and Gaming Corporation (PAGCOR). The platform's data handling practices are subject to review by both PAGCOR and the NPC in their respective regulatory capacities.

4.1 okspin.ph collects only the personal data that is necessary and proportionate to the purposes described in this Policy. The categories of personal data we collect are set out in the table below.

5.1 okspin.ph collects personal data through the following means:

• Directly from you: When you register an account, complete KYC verification, make deposits or withdrawals, contact support, or participate in promotions at okspin.ph;
• Automatically from your device: When you access the okspin.ph platform, technical and device data is automatically collected through cookies, server logs, and similar tracking technologies as described in Section 11;
• From third-party service providers: KYC verification service providers may supply verification results and related data to okspin.ph in the course of processing your identity verification;
• From payment processors: GCash, Maya, and banking payment gateways transmit transaction confirmation data to okspin.ph in the course of processing deposits and withdrawals;
• From regulatory and law enforcement bodies: okspin.ph may receive information about you from PAGCOR, AMLC, or other competent Philippine authorities in connection with regulatory compliance obligations.

6.1 okspin.ph processes your personal data on one or more of the following legal bases as provided under the Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary for the performance of the contract between you and okspin.ph, including account management, game access, processing of deposits and withdrawals, and delivery of other services described in the Terms & Conditions;
• Legal Obligation: Processing is necessary for compliance with okspin.ph's legal obligations under Philippine law, including PAGCOR regulatory requirements, AMLA reporting obligations, tax obligations, and NPC data protection requirements;
• Legitimate Interests: Processing is necessary for the legitimate interests pursued by okspin.ph, including platform security, fraud prevention, responsible gaming program administration, and improvement of services, provided such interests are not overridden by your fundamental rights and freedoms;
• Consent: Where okspin.ph relies on consent as a legal basis (primarily for marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. Withdrawal of consent for marketing does not affect your ability to use okspin.ph services.

7.1 okspin.ph processes your personal data for the following purposes:

• Account Creation and Management: Establishing and maintaining your player account, verifying your identity, managing your login credentials, and administering your account settings;
• Age and Identity Verification: Verifying that you meet the minimum age requirement of 21 years and confirming your identity through the KYC process as required by PAGCOR regulations;
• Transaction Processing: Processing deposits and withdrawals through your registered payment methods, reconciling transactions, and maintaining accurate financial records;
• Game Delivery and Account Services: Providing access to the okspin.ph game library, processing bets and game results, managing loyalty points and bonuses, and delivering other gaming services;
• Regulatory Compliance and AML: Satisfying PAGCOR reporting obligations, complying with AMLC suspicious transaction reporting requirements, responding to lawful requests from competent Philippine authorities, and maintaining records required by law;
• Fraud Prevention and Security: Detecting and investigating fraud, unauthorised account access, multi-accounting, bonus abuse, money laundering, and other prohibited conduct;
• Responsible Gaming: Administering player-requested deposit limits, loss limits, self-exclusion periods, and other responsible gaming tools; identifying at-risk gaming patterns where required by PAGCOR guidelines;
• Customer Support: Responding to your inquiries, resolving complaints, and providing technical assistance;
• Marketing and Promotions: Sending promotional offers, bonus notifications, and platform updates to players who have opted in to receive such communications. You may opt out at any time;
• Platform Improvement: Analysing aggregated usage patterns to improve platform performance, user experience, and game offerings.

8.1 We do not sell your personal data. okspin.ph does not sell, rent, or trade your personal information to third parties for their independent commercial use.

8.2 okspin.ph may share your personal data with the following categories of recipients, strictly as necessary for the purposes described in this Policy:

• Payment Service Providers: GCash, Maya, and banking payment gateway operators process transaction data necessary to complete your deposits and withdrawals. These providers are bound by their own privacy policies and applicable Philippine financial regulations;
• KYC Verification Providers: Third-party identity verification service providers process your identification documents and biometric data on behalf of okspin.ph for the purpose of completing KYC verification;
• Game Content Providers: Licensed game providers such as JILI Gaming, Pragmatic Play, and PG Soft receive game session data necessary to deliver their games and verify game outcomes. Game providers do not receive your financial or identification data;
• Cloud and Hosting Providers: okspin.ph uses cloud infrastructure and hosting services whose personnel may have limited access to personal data in the course of maintaining infrastructure. Such providers operate under data processing agreements with okspin.ph;
• Regulatory Authorities: PAGCOR, AMLC, the NPC, law enforcement agencies, and courts of competent jurisdiction where disclosure is required by law, regulation, court order, or other lawful authority;
• Professional Advisors: Legal counsel, auditors, and other professional advisors engaged by okspin.ph, subject to professional secrecy obligations;
• Business Successors: In the event of a merger, acquisition, or sale of substantially all of okspin.ph's assets, your personal data may be transferred as part of that transaction, subject to equivalent data protection commitments.

8.3 All third parties with whom okspin.ph shares personal data are required to handle that data in a manner consistent with the DPA and with the purposes for which it was shared. okspin.ph maintains data processing agreements with all service providers that process personal data on its behalf.

9.1 As an online platform operating in the Philippines with technology infrastructure that may include cloud services hosted in other countries, okspin.ph may transfer personal data outside the Philippines in connection with its operations.

9.2 Where personal data is transferred outside the Philippines, okspin.ph takes appropriate steps to ensure that such transfers are governed by adequate data protection safeguards, including data processing agreements that incorporate data protection standards consistent with the DPA.

9.3 okspin.ph does not transfer sensitive personal information — including Philippine government-issued ID numbers and biometric data collected during KYC — outside the Philippines except where specifically required for regulatory compliance purposes and subject to appropriate safeguards.

10.1 okspin.ph retains personal data for as long as is necessary to fulfil the purposes for which it was collected, comply with applicable legal and regulatory retention obligations, and resolve disputes.

10.2 The following indicative retention periods apply:

• Account and Registration Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, as required by PAGCOR regulations and AMLA record-keeping requirements;
• KYC and Identity Verification Documents: Retained for a minimum of five (5) years following the completion of the transaction or business relationship to which they relate, as required by AMLA implementing rules;
• Transaction and Financial Records: Retained for a minimum of five (5) years from the date of the transaction, as required by PAGCOR regulations and applicable tax and financial regulations;
• Gaming Activity Records: Retained for a minimum of three (3) years from the date of the gaming activity;
• Customer Support Records: Retained for two (2) years from the date of the interaction, unless related to an ongoing dispute or regulatory matter;
• Marketing Consent Records: Retained for the duration of your account and for a reasonable period following account closure to evidence consent status.

10.3 Where personal data is no longer required for any legitimate purpose and no legal retention obligation applies, okspin.ph will securely delete or anonymise such data.

11.1 okspin.ph uses cookies and similar tracking technologies to operate the platform, maintain your session, remember your preferences, and analyse platform usage. The following types of cookies are used:

• Strictly Necessary Cookies: Essential for the platform to function. These cookies maintain your login session, protect against cross-site request forgery, and ensure basic platform security. They cannot be disabled without impairing platform functionality;
• Functional Cookies: Remember your preferences such as language settings, display options, and game history. These improve your experience but are not essential to platform operation;
• Analytical Cookies: Help okspin.ph understand how the platform is used, which pages are visited most frequently, and where technical errors occur. Analytical data is aggregated and does not identify individual players;
• Security Cookies: Used to detect and prevent fraudulent activity, multi-account registration attempts, and other security threats.

11.2 okspin.ph does not use advertising or third-party tracking cookies that share your data with advertising networks for targeted advertising purposes.

11.3 You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to use the okspin.ph platform. Instructions for managing cookies in common browsers are available in your browser's help documentation.

12.1 okspin.ph implements technical and organisational security measures appropriate to the nature and sensitivity of the personal data it processes, including but not limited to:

• SSL/TLS encryption for all data in transit between your device and the okspin.ph platform;
• Encryption of sensitive data at rest, including passwords (stored in hashed format using industry-standard hashing algorithms), financial account references, and identity document data;
• Role-based access controls limiting employee and service provider access to personal data on a strict need-to-know basis;
• Multi-factor authentication requirements for internal administrative access to systems holding personal data;
• Regular security testing, vulnerability assessments, and penetration testing of platform infrastructure;
• Incident response procedures for detection, containment, and reporting of personal data breaches in accordance with NPC requirements.

12.2 In the event of a personal data breach that poses a real risk of serious harm to data subjects, okspin.ph will notify the NPC and affected individuals within seventy-two (72) hours of discovering the breach, in accordance with NPC Circular No. 16-03.

12.3 While okspin.ph takes all reasonable measures to protect your personal data, no internet transmission or electronic storage system is completely secure. You are responsible for maintaining the security of your account credentials and for any activity that occurs under your account.

13.1 Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data processed by okspin.ph. These rights may be exercised by contacting the okspin.ph Data Protection Officer as described in Section 16.

13.2 How to Exercise Your Rights. To exercise any of the above rights, submit a written request to the okspin.ph Data Protection Officer at the contact details in Section 16. Please include your full name, registered email address, and a clear description of the right you wish to exercise and the data involved. okspin.ph will respond to valid requests within fifteen (15) business days of receipt.

13.3 Limitations. Certain data subject rights are subject to legal limitations. For example, okspin.ph cannot delete personal data that it is legally required to retain under AMLA or PAGCOR regulations, and cannot disclose personal data where doing so would prejudice an active AML or fraud investigation.

14.1 okspin.ph is strictly an adult gambling platform. Services are available only to individuals aged 21 years and above, as required by PAGCOR regulations and Philippine law.

14.2 okspin.ph does not knowingly collect personal data from individuals under 21 years of age. Where okspin.ph discovers that an account has been registered by or on behalf of an individual under 21, the account will be immediately suspended, all associated personal data will be deleted or anonymised (except to the extent required for regulatory reporting purposes), and the matter will be reported to PAGCOR as required by regulation.

14.3 Parents and guardians who have reason to believe that a minor under their care has registered an account at okspin.ph should contact the DPO immediately to initiate account review and data handling procedures.

15.1 okspin.ph reserves the right to update or amend this Privacy Policy at any time to reflect changes in its data practices, applicable law, or regulatory requirements. The "Last Updated" date at the top of this page will be revised whenever a material change is made.

15.2 For material changes that significantly affect your rights or how okspin.ph processes your personal data, okspin.ph will provide notice to registered players via email to the address on file and/or by a prominent notice on the platform, at least fourteen (14) days before the change takes effect where practicable.

15.3 Continued use of the okspin.ph platform following the effective date of an updated Privacy Policy constitutes your acknowledgment of the updated Policy. If you do not agree to a material change, you should close your account in accordance with the Terms & Conditions before the change takes effect.

16.1 For all inquiries, requests, or concerns relating to this Privacy Policy or the processing of your personal data by okspin.ph, you may contact the okspin.ph Data Protection Officer (DPO).

16.2 The DPO can be reached via the support email address displayed in the footer of this website. Please address your message clearly to the "Data Protection Officer" and include your full name, registered email address, and a description of your inquiry or request.

16.3 okspin.ph undertakes to acknowledge receipt of data privacy requests within three (3) business days and to provide a substantive response within fifteen (15) business days of receiving a complete and valid request.

16.4 If you are not satisfied with okspin.ph's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. Information on the NPC's complaint process is publicly available through the NPC's official channels.